10 FAQs About Software as a Service

SaaS cloud software is now very popular and widespread. All because such a method is extremely convenient, it is easy to install, pays once and for a long time, and provides your business with transparency and easy availability of data you need anywhere, anytime. Still, many business owners still have some questions about SaaS and in this article, we’ll break down the 10 FAQs in detail.

What is SaaS?

SaaS is a modern method of program delivery by which users can access program information from any OS, device, and location with an Internet connection. With SaaS, software providers can host and maintain their servers. The main features of this deployment method are that they do not involve a large amount of equipment for their functionality, and are paid for through a subscription model.

SaaS vs. on-premises: how to choose?

To make the right choice, think about the sophistication of your field. Ask yourself the following questions: At what level of specialization is your organization in relation to your competitors? Do the ready-made solutions match the features you require? What level of program customization do you need? Also, don’t forget to account for your budget. SaaS is great for you if you have a small budget, and its advanced features give users as much versatility and reliability as an in-house installation.

What’s the history of SaaS?

A Web technology to sustain SaaS emerged in the late 90s. In that period of time large IT companies like Salesforce started to offer the concept of enterprise solutions like customer relationship management through the SaaS platform. And although at first, no one perceived this method, in the last 10 years, their growth has increased significantly.

Can I customize SaaS software?

Today, SaaS is so flexible and advanced that it allows customers to modify their own customizations to meet their specific business goals. For example, you can modify the software front end yourself, and other spheres, such as data fields, you can also deactivate certain features of the software or vice versa.

Who owns my SaaS data?

As a rule, once you enter your data into the SaaS programs, it still remains in your company, just it is stored on the supplier’s server, so only you have full rights to it. Plus, SaaS vendors also allow you to export your data and back it up whenever you want.

Is my data safe in the cloud?

Any cloud provider knows how important security is, so SaaS uses secure safe cloud-based storage public services to store your data. But remember, your security also depends on other factors such as strong passwords and the integrity of your employees.

What if my provider goes out of business?

No one can guarantee that your vendor will always be operating, so they are upfront with their respective web hosting companies so their clients will always have access to their data, even if something happens to them.

What are the limitations of the Internet and (OS)?

The main disadvantage of SaaS is that it depends on a stable internet connection. But since almost everywhere in the world today there is internet you don’t have to worry about this, just as well as about compatibility with different OS. SaaS provides services for all operating systems and devices.

SaaS vs. the cloud: what is the big difference?

The cloud has a much more complex structure, and SaaS is more affordable, simple, and less expensive compared to it.

What is a private cloud?

For a private cloud, it is important that the IT department can do maintenance and repair of the system, it is quite expensive and demands infrastructure investment for development and sustaining this cloud environment.